Banyan Tree Hangzhou

Reservation

Banyan Tree Hangzhou is hidden in the National Wetland Park, which integrates urban wetland, agricultural wetland and cultural wetland.
It consists of spacious suites and villas, each with an area of at least 120 square meters. The design of the hotel shows the charm of Jiangnan everywhere. The hotel provides exquisite furniture and dazzling silk brocade embroidery, which perfectly integrates oriental classical and modern simplicity.
The award-winning banyan spa of banyan tree is one of the highlights of the hotel. All masseuses are from the banyan spa Training Institute in Lijiang, China or Phuket, Thailand. They provide the guests with banyan spa courses inspired by traditional Asian therapy and feel the complete relaxation of body and mind.

Hotel FAQs

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• How far is the hotel from Hangzhou Xiaoshan International Airport?

  Banyan Tree Hangzhou is 33.4km from the airport.

• Does Banyan Tree Hangzhou offer airport shuttle service?

  Yes, please contact us with flight number to arrange it after booking a room.

• What are the check-in and check-out time at Banyan Tree Hangzhou?

  Check-in time is from 15:00, and check-out time is until 12:00 at Banyan Tree Hangzhou.

• Does Banyan Tree Hangzhou have a pool or gym?

  Yes, the hotel has a pool and gym. See details about other facilities on this page.

• Does Banyan Tree Hangzhou have a restaurant?

  Yes, you could have a meal in the hotel.

• Does Banyan Tree Hangzhou offer internet or wifi?

  Yes, please request it when you check in the hotel.

• Does Banyan Tree Hangzhou accept prepaid room charge?

  Yes, please contact us after submitting a reservation.

• Does Banyan Tree Hangzhou accept credit card payments?

  No, the hotel does not accept credit card payment.

• How much is the breakfast at Banyan Tree Hangzhou?

  Each costs cny208 for extra breakfast.

• How much does it cost to stay at Banyan Tree Hangzhou?

  The room prices is from cny2122, but it may vary depending on your stay(e.g. dates, room type etc.).

Location

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Reviews

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justinemma2024-01-01

• 5.0
• very goodWater View Villa

DOVE8162023-12-03

• 4.0
• I saw the introduction of Yuerong hotel in the magazine a few years ago. I have been longing for it. I was lucky to stay yesterday. The overall feeling is good. The room is large enough, spacious and comfortable. The surrounding streams are gurgling, green eyes, and the air is filled with a faint fragrance of flowers and plants, which makes you relaxed and happy ~ suitable for home vacation and leisure [smile]Water Terrace Suite

leitu2023-11-09

• 4.8
• I like the smell of essential oil in the hotel. It is worthy of being a place famous for aromatherapy. The washroom in shuiyuege suite is very large. There are two kinds of washes for men and women, which are very considerate. The king bed is very comfortable and soft. The lighting of the whole room is relatively dark. It should be in line with the overall antique design. The hotel lobby is not big, but the layout is very ancient and I like it very much. The professionalism of the service staff was also excellent. It's a good experience!Water Terrace Suite

lyc5242023-10-31

• 5.0
• Very beautiful, very atmospheric, garden style resort hotel. In the evening, some people take a boat to play the piano and flute in the central lake. The atmosphere is very good, and the room is large enough, more than 100 square meters, very spacious! It's really a paradise. The service is also very good. The staff greet and say hello when they meet. They actively answer and deal with any questions they need. The small hot pot in the western restaurant is great! Mushroom chicken soup is recommended. It's delicious and affordable. You can add it infinitely. It's great! To tell you the truth, I don't dare to eat hot pot outside now. I'm not at ease. The ingredients here are very fresh. I'm at ease. Hot pot is the best in winter. It's warm... Check in and give fruits and small gifts. It's a very considerate hotel. The swimming pool is the best!Water View Villa

lirong19792023-10-28

• 5.0
• It's already ten o'clock in the evening. It's quiet and fresh without losing luxury and nobility. I like it very much. Free upgrade to villa, surprise. On the way to the room, there were small bridges, flowing water, faint fragrance floating, and vaguely heard the sound of fish jumping. A friend came to soak a pot at night. YUNPU sat outside the corridor. It was very comfortable. Very good!Water Terrace Suite

e000689592023-10-25

• 4.5
• Banyan tree has a very good environment. Fortunately, the room has been upgraded. There are many kinds of breakfast, but when there are many people, snacks are in short supply. Generally speaking, it is very good.Water Terrace Suite

Angle angle2023-10-18

• 4.5
• I took the wrong picture. I thought it was a hotel in Xixi scenic area, but fortunately it was 1212. The price performance ratio was taken at a discount of 5%. If the original price was ok, it would not be worth it. The overall hardware was a little old. The overall service was good. There was a battery car. I also gave a small cake on my birthday and laid a night bed to praise the service staff!Water Terrace Suite

cs111112023-09-29

• 4.3
• The hotel environment is very good, quiet and beautiful, which is very suitable for taking the elderly and children. The facilities are also quite complete. The baby bed, disinfection pot, bath basin and sanitary ware are prepared for the children under one year old. In terms of service, I helped to book a table at Grandma's house, and the battery car picked up and delivered it. I liked it. I didn't realize how considerate other services were. The children's seats in the western restaurant are too dirty. They are black after wiping with four wet wipes. Shouldn't we do a good job of cleaning and disinfection for the children? Only this, the direct feeling of banyan tree is greatly reducedPremier Water View Villa

xytyf2023-09-25

• 5.0
• The environment is very comfortable. You can stay here?? Don't go out all day. I had a massage for an hour and a half in the evening. The master's gesture is excellent. I must come again. The room is very big. The hotel helped us upgrade to a deluxe room with 130sqm. It's special to take a bath next to the terrace! I personally feel good about breakfast. There is no surprise. It may be a matter of personal taste. But when you have time, remember to go to the hotel and have a cup of Longjing tea in the teahouse. The place is very quiet and makes you feel relaxed and happy! In the afternoon, we also arranged to go boating for afternoon tea. Hahaha, it's very suitable for couples to have a romance.Water Terrace Suite

e000827912023-09-21

• 5.0
• The environment is very good. The air conditioning is not suck. Breakfast tastes not very good.Water Terrace Suite

brains2023-09-21

• 4.3
• Low cost performance!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Water Terrace Suite

dalian wan2023-09-15

• 4.8
• The facilities were a little old, the service was very good, and the children had a good timeTwo bedroom Jet Pool Villa

D017117162023-09-11

• 5.0
• Very luxurious hotel, very good service, but the price is a little expensive!Premier Water Terrace Suite

alancaolawyer2023-09-06

• 5.0
• It was not a holiday to avoid the crowd. The hotel was very quiet and the environment was very good. The hotel service is still very good, suitable for vacation. When I went to the West Lake, I didn't even feel like a cruise ship. So I just went back to the hotel and took a rowing boat to swim in Xixi. It felt very good! Private Jiangnan ～Two bedroom Jet Pool Villa

coogoo9992023-09-03

• 4.8
• The environment is quite good, right next to Xixi Wetland! Originally, the hotel is a scenic spot! But seriously, if you have been to Lijiang banyan tree, Hangzhou is only worth 70 points! No matter the environment, room size, there is an obvious gap with Lijiang!Premier Water View Villa

lily197809282023-08-02

• 4.3
• The room type has been upgraded for free. The living room is large and the environment is good.Two bedroom Jet Pool Villa

paulsmgu2023-07-30

• 4.5
• Low cost performance, quiet environment. More than 8000, and the service needs to be improved.Two bedroom Jet Pool Villa

feng05382023-07-29

• 5.0
• The hotel service is very good! Beautiful environment, next time you come to Hangzhou, you must choose this one!Water Terrace Suite

e046674752023-07-01

• 4.0
• Service and comfort really don't match the international five-star hotel. The dishes in the hotel are clean but the taste is really average. The evaluation score of 4.7 points has moisture, up to 4.3 points.Water Terrace Suite

e013760562023-06-26

• 5.0
• very nice! Upgrade the room for free!Water Terrace Suite

myway20522023-06-15

• 3.5
• Banyan tree always has good quality. The barrel bathtub is great. I thought about it for a long time and decided to make a bad comment. Let's talk about the advantages first: 1. The geographical location is good. There is a food street nearby, and there are few food choices. However, grandma's food is good, not far from the wetland park. However, it is a pity that Xixi closed its garden this time due to typhoon and rainstorm; 2. The hotel has elegant environment and unique design, which is suitable for relaxing body and mind, no worse than Lijiang banyan tree; 3. Comfortable bedding experience; 4. The waiter was basically friendly and polite, and the response was quite prompt. Disadvantages: 1. The house type design is not reasonable. On the premise that the toilet already has a barrel bathtub, the huge ceramic foot bath in the suite bedroom is not only redundant, but also a great waste of space, resulting in too small bedroom area and small bed. This bath takes up space, resulting in no bedside table and desertification in the bedroom, which is inconvenient to place things; 2. In addition to carpets in the living room and bedroom, floor tiles are laid in a large area, and the floor tiles in the bathroom are very, very non slip. I have fallen down once. My parents live in another room, and I have been worried! 3. Less breakfast varieties; 4. The most dissatisfied point, let me decide to directly enter the blacklist! The position of the shower gel in the bathroom is unreasonable. The groove and the shower are in the same position. When I put the shower back, I accidentally touched the shower gel and broke it. At that time, I asked the waiter to clean it. I apologized. The waiter didn't care if the guest was injured. That's all right. When I checked out the next day, the front desk said to me: you broke a shower gel bottle, you have to pay 125 yuan! What?? I almost suspect I heard wrong! After staying in so many five-star or even super five-star hotels, I have never met anyone who asked guests to compensate for small things. If you pay three or four hundred room fees, you can pay three or four thousand room fees for a night. If the guests don't want to break things, they also want me to compensate for a shower gel bottle?? If it's valuables. From beginning to end, no one cares about whether the guests are injured, only about compensation! Besides, it's hard to tell whether your ceramic bottle is worth so much money. I didn't care. I just smiled and said: I met a five-star hotel for the first time to ask guests to compensate. I accidentally broke the plate in Shangri La, and no one said to compensate. I don't want to tell you that when I was at Qingdao Garden Hotel, the children accidentally broke a spoon for breakfast. The restaurant manager and waiter rushed up immediately and asked if they were hurt and asked for warmth.Of course, at last another waiter said, forget it, don't pay. It feels like it has given me a great favor. But the discomfort in my heart has been planted. No matter how luxurious and beautiful the hotel is, service is always the most important. It is the most important to treat guests sincerely. As a guest, being happy is the most important. As a well-known brand like banyan tree, I should not have such a short-sighted vision. I'm sorry! Of course, the banyan tree service I have lived in is still very good. I sincerely suggest that you learn from other hotels with particularly good services. Even if some are not luxury hotels, going for their services does bring me a very pleasant experience: such as Wuhan Ruihua, Guangzhou Shangri La, Qiandao Lake intercontinental, Qingdao Seaview Garden, Conghua Bishuiwan hot spring villa, etc.Premier Water Terrace Suite

anconda2023-06-05

• 4.8
• Generally average, the service needs to be improved!!Premier Water View Villa

e007015412023-06-01

• 5.0
• Great... The best hotelWater View Villa